I thought Royalty was spectacular when it came to the service they provided. I live well out of their area and was travelling through when I had issues with my Prius hybrid and they went out of their way to be ready to provide emergency roadside assistance if needed (fortunately was not), and had all repairs done in a day. After repairs, the car drove great. Would highly recommend these guys. And if you live in their area, it's a no brainer to take all your vehicles to them for regular service, and if needed, repairs.