The staff are friendly and helpful! I used Royalty Auto to service my previous vehicle, which was totaled in an accident. About 2 months after I bought its replacement vehicle, a pebble hit my windshield and scared me. So I called Royalty, and they directed me which local vendor to call and gave me the phone number and etc. So when I had the new car serviced, Royalty was where I took it! Thank you!