St Marys and Kingsland Auto Repair

I brought my car, 2017 Nissan Pathfinder, in due to surging and two idiot lights intermittantly illuminating. In the process of troubleshooting it was discovered a software update had never been done. Rather than replace all the parts the lights and computer indicated needed replacement, the software update was performed first. YES, it fixed the problems 100%. I have since driven for over 3,000 miles and it drives like a champ! What a relief!!! When I picked up my car, not only was the customary car wash and vacuum completed, and of course the long stem red rose on my dash. I also had little Royalty Auto plush teddy bears in my two toddler car seats. WOW! So very observant and kind on many, many levels. I appreciate Royalty Auto's staff and mechanics. Thank you for exhibiting the level of trust and kindness we all need.

Sierra was very nice and the problem with the vehicle was fixed as expected. Although I drove 2:45 from my house to your shop, I understand that your services deserve a 5.0 rating.

As someone who has performed all of my own routine maintenance for the last twenty plus years, I have been lucky I havent needed any major repair work done to my vehicles. I stumbled onto Royalty Autos YouTube channel about a year ago and became obsessed with watching. A couple of months ago my 2020 Jeep Gladiator started having major problems and after exhausting my skills, I knew I would have to take it somewhere. I had no idea where to turn for service! I asked around for recommendations but had no luck. It then dawned on me to turn to Royalty. Keep in mind I live four and a half hours away and had to trailer the jeep to their shop. I called them up and Jonathan answered and it was seamless after that first call! He was very thorough, courteous and an absolute professional to deal with. They checked the Jeep out and gave me an amazing rundown of the findings! As I feared, the engine needed to be replaced! Quite a costly repair and not something I would want done by just anyone. Within a week they had the jeep ready to go and I flew done to pick it up. Jonathan once again gave me an amazing rundown on everything that took place with the engine replacement and what I needed to do for the break in period as well. Many people thought I was crazy for going so far to a group I had never met for the work. Crazy thing I felt like I had met them through hours of.youtube videos, I have no regrets at all and would do it again in a second. Thank you to everyone involved in the work and especially thank you Jonathan for such outstanding service!

I was treated like a long time customer at both locations. Kingsland was booked up for a week in advance so they made an appointment for me at St Marys. The work was Beyond Excellent. In addition I was given the single most comprehensive safety examination on my car available, including videos pictures and stringently detailed, easy to understand information. It was the most impressive maintenance document on a car I had ever seen.I am a 60 year Motorhead myself. I am not from the area - here on business at the Naval Facility . I was still treated like I was a part of the Royalty Automotive Family. I strongly recommend anyone living within 150 miles of these shops to take the time & let them service your car / truck. They will make you part of "the family" too.

Took my truck in for air conditioning work a transmission service and a safety inspection. The air conditioning has never been so cold! Good work at a fair price. Cleanest restroom around, spotless lobby and large waiting room. Good snacks! (No popcorn ) Friendly staff, knowledgeable technicians that will talk with you. They even washed the truck, inside and out! The cleanest it has been in years!

Helpful and trustworthy. Theyve taken care of my car for years. Great service and great attitude.

Overall a great experience

I was very impressed with their customer service and appreciative of the lift back home after I dropped the vehicle off, this was my wifes car and she thought the rose they left for her along with washing the cat was great, she said we will be going back there whenever our vehicles need service.

The absolute BEST service ever. The staff is professional and treat you like royalty. Whatever your need is, they are on it. Thank you all for the professional service with a sweet southern touch. We love you all.

Excellent service. Clean shop, friendly staff, shuttled us to a breakfast diner while the car was being worked on. Fair pricing and the car was washed when given back to us. Top service!