As someone who has performed all of my own routine maintenance for the last twenty plus years, I have been lucky I havent needed any major repair work done to my vehicles. I stumbled onto Royalty Autos YouTube channel about a year ago and became obsessed with watching. A couple of months ago my 2020 Jeep Gladiator started having major problems and after exhausting my skills, I knew I would have to take it somewhere. I had no idea where to turn for service! I asked around for recommendations but had no luck. It then dawned on me to turn to Royalty. Keep in mind I live four and a half hours away and had to trailer the jeep to their shop. I called them up and Jonathan answered and it was seamless after that first call! He was very thorough, courteous and an absolute professional to deal with. They checked the Jeep out and gave me an amazing rundown of the findings! As I feared, the engine needed to be replaced! Quite a costly repair and not something I would want done by just anyone. Within a week they had the jeep ready to go and I flew done to pick it up. Jonathan once again gave me an amazing rundown on everything that took place with the engine replacement and what I needed to do for the break in period as well. Many people thought I was crazy for going so far to a group I had never met for the work. Crazy thing I felt like I had met them through hours of.youtube videos, I have no regrets at all and would do it again in a second. Thank you to everyone involved in the work and especially thank you Jonathan for such outstanding service!