First visit. Found from social media. Recently relocated, so finding a new shop has been a challenge. Went to my last shop for 19 years. Overall impressed with little touches. Very thorough inspection report complete with pictures. Certainly not the cheapest shop, but overall value for money spent is 5 out of 5. Did not feel pressured for additional services beyond scheduled oil service. Areas to observe were pointed out. Point of note, my vehicle at time of service had 135,000 miles and this was the fist time Royalty has seen vehicle, so they have no way of knowing when service(s) have beem competed. A bit of a drive from Jacksonville, but worth it and will return.