Great people, great service from start to finish. While we dont live in the area, we do visit near by often for both work and vacation. I started watching Royalty's YouTube channel around a year ago. Ends up our car was do for basically every fluid change as we neared 60,000 miles. I called and setup an appointment for when we were in the area. Everything went great. They got the car in and out in less time than estimated with a slightly lower cost. Sierra was my service advisor. She answered all my questions and chatted with me several times while I was waiting for the work. She even took care of my call later when I was confused about something on the invoice. She was fantastic. The wait area is amazing, especially for an automotive shop. I met both the owner and his son. Both are very good people. All in all we will certainly be back when in the area. Highly recommended.