5

If I had a thousand tongues I can’t thank this place (Royalty) enough!!! Excellent service from the phone conversation and service. They treat you with love like family and take car of your vehicle like it their own. It supposed to be appointments only but they took it consideration that I’m a out towner, I came from Carrollton, Ga to Columbus Ga then to St.Mary Ga on a seriously family matter and my GMC Yukon need a oil change real bad. They service my SUV, offer me a ride home, sodas/water- popcorns-candy, and the waiting room was set up like a living room at your house. Top it off at the end of the service, like a dessert, wash & clean the inside of my SUV, they park your car the right way to exit out their parking lot, leaving your car on and inside on the dashboard with a breath taking rose 🌹. That was so amazing I had to get out my SUV and went back in to give that lady worker a big hug with a smile & I was kinda tearful too lol but she didn’t see it tho lol 😂. Instead of 5 stars ratings, I GIVE ROYALTY AUTO SERVICE A 10 STARS!!!!!!

5

I love the folks at royalty auto for several reasons. Not only are they kind and prompt on their service, they are also honest and upfront on what was wrong with my vehicle . I just recently moved out of state and I wish that they were coming with me because I can consistentl rely on them for outstanding service!

5

I was a traveler on I95 heading home to Florida from New Jersey. My 2007 Ford Edge broke down at exit 26 in GA about 11pm. I had AAA flatbed my car to a motel at exit 3. The next morning I called the local Ford dealer but their service department couldn't/wouldn't take my car right away. I asked if they would recommend a reputable local repair shop and they gave me Royalty's number. I called and was told that they could indeed take my car. I had AAA tow the car to the shop. Royalty sent a car to pick up my family and me (including the dog) at the motel and take us to the shop. I can't say enough about how well we were treated by the staff. It turned out the water pump failed. They explained and showed me what would be entailed to fix it and that it would take several days. I agreed. They found a car rental for us in Jacksonville so we could drive home and drove us down (at least 45 miles) to pick it up. When the car was ready we drove back up (about 4 hours) and again they picked us up at the rental agency to take us back to the shop to get our car. We drove home with no problems. If we lived in SE GA this is where I would have my car serviced. I highly recommend Royalty to anyone living in SE GA.

5

Thank you for your honesty while servicing my automobile.

5

Pleased with service and professionalism, deffinatley will be bringing my baby back for future issues

5

Your service is always the best!

5

Always top notch service!

5

Always gets the job done never gives up. It may take them a little bit to figure things out especially on challenging things especially with what went on with my 06 dodge but it gets done. I will definitely be coming back for any service I will be needing on any vehicles I own.

5

Great job, as always

5

Royalty auto is the best! They are super honest & stay in touch during repairs. They ALWAYS answer any questions I have had & explained things very thoroughly. Couldnt recommend this repair shop enough!

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