5

Excellent customer service. Communicates well. Never disappointed.

5

Excellent service as always. The staff always goes beyond and above. My car always comes back beautifully cleaned. I am always thrilled when she comes back.

5

Great Service

5

Profesional service. Service Advisor was very thorough in presenting the recommended work and the possible package options. My car needed a fair amount of work and none of it was inexpensive. We reviewed the various possibilities to make to cost more manageable. Parts were ordered and work was completed before I expected it to be done. Will return for future work.

5

Was more than happy with the service provided and will be turning to them for the jobs I have neither the tools or experience for.

5

We have had Royalty perform several different services and repairs to our VW Phaeton, A Phaeton is not an average automobile. It's a computer on wheels. Royalty's ability to decipher the electronics has not been average either. They have done an outstanding job each time they have worked on our car and the level of customer service is something that the "dealers" should learn. Royalty personnel define customer service. They kept us updated constantly as the work progressed and did not just trace down an electronic problem by just replacing parts until they got it, they actually found the problem before replacing parts. You can't get that at a "dealership" today. Thank you Royalty Auto Service Marion Davis

5

Excellent service and fair prices!

5

Took my wife’s car in for an oil change but received much more than that!Complete inspection and detail wow! Thanks for your courtesy and professionalism 👍

5

Experienced the usual quick diagnosis, repair options and fast turnaround to repair a couple of electrical gremlins. Happy with the friendly service and car wash, but missed the $1K rose this time😁.

5

I sincerely appreciate trustworthy people who do Great Work on our cars and add a personal touch in explaining anything I don't understand in simple terms.! Thank you for responding so quickly when we have an issue, picking up and returning our vehicles cleaner when you return them.

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