5

Brought my 2016 VW Passat R-Line in to get worked on and was very pleased. It was my first time going there and I was treated like they had known me for my entire life. They gave me a quote ahead of time and the quote was only a few pennies from where the final price was...only to end up being cheaper for a discounted total. I will definitely recommend this place to friends and family and will be back again if the need ever arises.

5

Staff is great and friendly. They are super helpful and willing to work with you. They not only changed my oil, but washed my car outside and in. They vacuumed the inside and threw away all the trash that was in my car.

5

I have almost exclusively used Royalty for a year now for all the repairs on my truck and they always provide the most personal and superb service. The honesty and devotion to great mechanics-ship is with out a doubt the best I know in the area.

5

I needed some tires and work done. Royalty is by far the best auto mechanic shop Ive ever been too. Being a woman and not really knowing about work and all, they didn't try to tell me I needed things I didn't. Everyone was very pleasant and I enjoyed talking to them, and not just about cars. It was nice to get in my vehicle with no lights on and a rose waiting for me. I will go back to them with any issues and I recommend them to others. I really enjoyed my experience. Keep up the good work.

5

Excellent customer service. The most knowledgeable, honest, and trustworthy shop in the county!

5

The service at Royal Auto was excellent and the staff knowledgeable about the repairs needed. They also performed some extra work on the vehicle without charge and provided transportation to and from local rental car business. I was very pleased with the services at Royal Auto.

5

Car feels and looks brand new. Close to the military base. Will definitely go back for all future repairs!

5

If I could give Royalty Auto Service 1000 stars, I would. I had a rave review posted before this one, but after today, I had to do it again! They took a lemon....and I mean LEMON....of a Jeep and made it drive better than any car I have ever had. They make you feel like family, and take care of you like family. They really do care, and make sure that your vehicle is family safe before sending it home with you. I can't even put into words how thankful I am for what they did for me...I was speechless and shocked. They really went above and beyond! In fact, I was practically in tears when I was leaving their shop. I said it before, and I'll say it again. I will never take my vehicle anywhere else...ever! Thank you all so much for everything you have done !!

5

Had a fantastic experience with Royalty Auto. I was out of town when an important component started leaking fluid on my Volkswagen Jetta. They took my car even though I wasn't able to schedule an appointment first. Everything, such as payment and service was explained to me in great detail, and I was treated with kindness and respect from Jessica and Sherwood. If I lived here, this would be my go-to shop.

5

Of all the places I've been to for auto work in my 47yrs as an aircraft mechanic, no one has treated me the way these people do. Their work and their manner is World Class!