5 star +++ service! I rarely rate businesses or products, but in this case I am making the time to do so. Royalty Auto Service is a top notch auto repair business. From the moment I called this business (the St. Marys, GA location), I was impressed with their professionalism, clarity of their services provided, responsiveness and overall customer service. It was this initial contact that drew me in first. They accommodated my every need and with expediencyvery little waiting time for the service I needed, which was not a quick job. Once committed to the service I needed and bringing my vehicle in, I was further impressed. This place is super clean, super welcoming and thats just the appearance. The entire staff is very knowledgeable, accommodating, friendly and provide a level of customer service that is hard to find anywhere. IT TRULY IS THAT IMPRESSIVE! The actual service I received was even better. For starters, they provided me a shuttle service back and forth from my home. They called me with a comprehensive explanation of their findings and recommendations and provided it with a no surprise estimate of costs and work to be accomplished. I can only describe this as a very detailed review of my entire vehicle to ensure that the problem I was experiencing not only lined up with what I suspected, but if anything else needed attention or was notable. They provided great information that was detailed yet easy to understand. At no time, did they push me into getting any part of the service but did give me an outstanding breakdown of things I could wait on and things that were degraded and could fail based on the severity and condition of the vehicles components. These explanations were absolutely critical in my decision to get what portions of work done and when, for the safety of myself and family. I am so impressed with this business, Im not sure I am even doing them justice with this review. As a bonus, go listen to their reels and TikToks, they do a bunch of them and they are VERY informative and worth following! Thank you Royalty Auto for giving me honesty, excellent work, a positive experience and most importantly for giving me peace of mind that my vehicle is in the best working order possible and safe!