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St Marys and Kingsland Auto Repair

5

You guys are the best. So reliable and all things good! I love you all!

5

My Jaguar broke down in South Carolina on Dec 30. It had to be towed to Kingsland, to the La Quinta Inn, my hotel. WE were on our way to our home in Fort Myers, FL. The next day we started looking for a repair facility nearby. Royalty had excellent ratings on line and we called them, they sent a tow truck to take our car to their facility. All this is happening on New Years Eve day. Royalty was honest and frank saying we can't look at your car until Jan2. On Jan 2 they said they determined the issue and needed spare parts, they we not readily available. They said we won't know until Monday or Tuesday, so we rented a car and drove to Florida. On Monday they called at 6 PM and said your car is fixed! We picked it up the next day, all was repaired and the cars exterior looked brand new. I can't say enough good things about Royalty Auto Service. They are honest, hard working and the BEST!

5

Wow, my truck is on the road the same day that I dropped it off. My service writer Marley did a fantastic job communicating with me. She is professional and very personable. Thank you everyone for a great experience. They also washed and vacuumed out my truck. Wow again . Eric B - Kingsland Ga.

5

Always very helpful. The clean up was wonderful as well as the service . I needed to be educated on a few things about my car - highly recommend.

5

I brought my truck in to have the Rack assembly, tie rods and CV axels, and E-brake cable replaced. The parts were old and wearing out, faster due to the lift kit I have had installed on it. Royalty took it in and performed a full safety inspection, tech inspection, and so much more for the truck. They truly are the best in the business, they are up front with cost, no hidden fees and are very good at explaining their process. Thier work is warrantied, unlike most other shops. I have been taking my truck to other shops for years and have been burned a lot, to the point of being afraid to take it anywhere and have done a ton of repairs myself. Royalty has restored my faith in being able to take my vehicle somewhere, so that I no longer have to repair my vehicles myself. I should have started taking my vehicles there a long time ago.

5

Always courteous and does a thorough evaluation of our vehicles

5

Best service and staff ever!

5

My tire pressure light came on went to Royalty Auto and they put air in my tire and also let me know that a screw was in my tire and thats what the light came on they managed to squeeze me in with a appointment and gave me and my daughter a ride home while they worked on my tire. Im going to recommend them to everyone they were so nice and the friendliest .

5

I have never found a place like Royalty Auto Service! I had an oil change, but it was so much more. I dropped off my vehicle and it was delivered back to my door in better condition than when I left it. I was surprised to be handed a fresh red rose at the end when I was given my keys. Every interaction I had with staff was warm, welcoming and professional.

5

Great customer service staff. Clean well organized shop area. Comfortable, clean waiting area with fresh coffee, drinks and snacks.

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