This is a copy of the Google Review I posted after my service: First time customer (from Atlanta), long time follower of Royalty on social media (Sherwood & Sherwood:). I combined a trip to see my brother in Jacksonville with an opportunity to get some needed maintenance on my 2015 VW GTI (e.g., Walnut blasting intake valves and full service oil change). The experience exceeded my already high expectations of the type of service Id receive. Firstly, the staff, meaning everyone that I came in contact with, were service and customer oriented. This leaves an impression. The service advisor Jim was excellent. He explained everything perfectly, kept me up to date and was just a pleasure to deal with. The actual service I received on my car was excellent. Top notch. I have to say, the inspection/repair report that I received is something over and above anything Ive ever received from an auto shop or dealer. Its not only thorough, but includes pictures of almost every item inspected, including videos of the before/after intake valves of my GTI after the walnut blasting! Amazing result by the way! I feel like I have not only a detailed health report for my car, but a roadmap of all the things that need to be done to keep the car in perfect order. What more can you ask for! Great job!!