5

This is our second time in. Just as the first the service was stellar. Prices are a bit high, but you get what you pay for and we know that the work preformed was needed and the quality is unmatched.

5

Wonderful service. Fair prices and I will be coming back for all my vehicle needs. Jim, Carrie and all other I cant remeber names are such wonderful people. Thankful I was referred to them.

5

Our first time using Royalty. We were very pleased with the thoroughness of the requested inspection and the quality of the work performed. Sierra kept us informed of the progress and our car was returned clean. Would definitely recommend Royalty and look forward to using them again.

5

I have had all 3 of my vehicles worked on and Royalty is top notch. Not the cheapest, but the absolute best. When I dropped my van up this week and explained I was down to one car Sherwood happened to be in the office. He heard me explain my situation and expedited the repair. I got the van back the same day. I highly recommend Royalty.

5

Quality work. Very detail oriented. They keep you informed about what's going on with your vehicle and discuss repair options. I love that they gave my vehicle a thorough inspection. They don't rush through the repair process like it's a cattle drive. And the admin staff are the friendliest ever. EVER!!

5

Royalty auto service is truly amazing. The staff is so friendly and the mechanic are knowledgeable. This is the only auto business that will pick you up or bring you home as well as send your car back home so clean and with a rose. Best auto garage around.

5

I've been following Royalty Auto Service for quite some time. After having our 2005 Lincoln in our local shops numerous times with limited results, we decided to make the drive from Palm Coast, FL to your St. Mary's location. We hadn't gotten home yet when we received the diagnostic reports, complete with video, that detailed the #1 problem that the local shops couldn't locate or fix with our AC system. The remainder of the reports delved into the additional problems that we wanted corrected. Our Customer Service Rep, Jim, couldn't have been more available or informative. We were given upfront pricing and were able to tailor what we then wanted to spend. When we picked up the car, it had been washed, was super clean, and was running with the AC blowing cold when we had finished our conversation in the shop. And the rose on the dash was the icing on the cake. My wife was impressed! Not looking for any new problems, but when they do occur, We'll be back.

5

Love this shop , always a pleasure to deal with

5

As usual, awesome service. Their honesty and integrity is beyond reproach. VERY satisfied customer, again. Marly, you are the bomb!

5

Royalty acquired the used part (which is no longer available from OEM) when no other repair shop would-that includes Brunos in Jacksonville and two local repair shops in FB/Yulee. Royalty warranted their work and their total charge was very reasonable. I am sending my neighbor over today repairs. IMO Royalty is worth the drive from FB. Also, the customer service guys in the front office are entertaining and easy to understand when they talk about the repairs needed.