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As usual the Royalty Staff were efficient, helpful and friendly. I was consulted before any work was done and the problems that were found were explained clearly so that I understood and gave my consent. They were very accommodating in allowing me to leave the car for several days.
Excellent communication, customer service! Always a pleasure to do business with Royalty Auto
Was a little dismayed but all made satisfactory . Caring group
Always efficientfriendlyknowledgeablea pleasure doing business with themthey seem limited like family than a business!!!
BEST service EVERY time
Once again top shelf quality service. I don't mind driving the hour and a half to get to these people as they are definitely on their game. Today was no different. Aligning the vehicle because of new tires some trouble spots in a bed headlight switch.. I thought. Rather than just charging me for a switch which was over $100 they realized it was a faulty connection. I would have never known and never been the wiser I had already paid the bill and they brought to my attention that I did not need a new switch. Rare that you find this type of honesty these days. I trust these ladies and gentlemen implicitly. Their service is five star in every respect.
I had a great experience, very professional group. They always kept me informed every step of the way! I highly recommend them.
Excellent service. Always feel that Im treated well. Scheduling flexibility is second to none.
Great Experience!
Got prompt service with short notice given. They came out to pick up my car, then returned it when they were finished all in one afternoon! Can't ask for anything better than that, thank you!