I never thought I would have such an amazing experience from an auto repair shop! My son had his grandmothers car in Kings Bay since his had broken down in Tallahassee. When her car needed repair we were forced to find a local shop sight unseen. I called and spoke with Sabrina who immediately put me at ease ensuring me they could help. Within minutes Sherwood returned my call and offered assistance. Not only did they repair the car but they did it in less than 24 hours, helped my son get too and from the Navy base and kept me informed the whole way here in Tallahassee. The icing on the cake was the bill, I just knew that an emergency repair with that turn-around time would be astronomical but it wasn't. Sherwood informed me of the total cost of repair in advance and there were no surprise costs at the end. Thank you Royalty Auto Service for being an excellent resource in the Kings Bay area and for faithfully serving your community with honor, integrity and amazing customer service!