Always great prompt service

This was my first experience with Royalty Auto Service. I contacted them to verify that they did service European Vehicles, as I have a VW Jetta. I need an oil change and was not keen on driving over an hour to Jacksonville to the dealer to have it done. Everyone was amazing, I dropped my car off, was given a ride home, and a few hours later was picked up service complete. Everyone was friendly and courteous. Highly recommend.

My whole experience was very pleasant. The staff was very welcoming and worked quickly to get my appointment completed. I will be back soon for additional services needed.

Sherwood was very helpful in explaining to me what needed to be done. Picking up and delivering my car was very helpful and much appreciated

Outstanding customer service!

Great service and communication.

As always well done and great professionalism -c

Exceptional!!! You have to experience going for yourself to understand why I gave 5 stars. They are professional and down to earth people. I've been having my vehicle serviced for years and no complaints. Sherwood stands by their motto of building relationships - I receive calls asking if my vehicle is running fine after it has been serviced. I don't know many companies that make follow-up phone calls. Your vehicle is thoroughly examined and explained in detail what the Issue is. Kudos to everyone !!

Great service as usual.

Andrew did a great job diagnosing and fixing my Audi. The owner and his son were very knowledgeable and professional. The job went longer than expected but it was a part issue which was out of their hands. They kept me up to date on everything and made things right even though the problem was beyond their control. Highly recommend this shop!!!! Especially if you have an import and don’t want to drive an hour to get it fixed.