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St Marys and Kingsland Auto Repair

5

Battery died. AAA came and started the car. I called Sierra, told her we needed the battery replaced, she checked that a battery for our car was available and told me to come in. I was in and out within 15 minutes! THANK YOU for taking care of us so quickly and professionally. Thats why we love Royalty and all their staff!!

5

Sierra and fellow staff members are always very professional, provide accurate estimates and keep me informed of any changes or issues to discuss prior to completion. Well done as usual, nice job. Thank You

5

Great service wonderful people their who explains everything to you

5

FANTASTIC service. I called a week prior, and they told me that Thursday would be a good day to bring it in. So on Wednesday night I drove over and left the car for the Thursday service. First thing Thursday morning, the receptionist called me and said that my name hadn't been put on the schedule, but they would do their best so I should expect them to take it in towards the late afternoon/evening. A few hours later, around lunchtime, they called and said it was ready for pickup. When I got it (around 3:00), they said that the technician had a big job for the day that he finished earlier than expected and just switched himself over to my car. This was much closer to what I had originally planned on doing, and I was grateful that my mistake was not a huge inconvenience for anyone. Thank you.

5

Always through never had an issue they could not fix. 3 vehicles for our family. Sierra is friendly and professional. Never does work without explaining why its needed and when. Now. Can wait but will need to be addressed. They take pictures of the inspections to show you what they see. Great place.

5

Great local values, service and professionalism. No-nonsense approach to business.

5

Best auto service Ive received. Customer service is exceptionall.

5

Royalty is reliable and efficient..they use state of the art equipment with very qualified mechanicsthey are like my family You can trust them to provide excellent service The front counter service is equally qualified approachableand professionalvery nice trustworthy people

5

As a single woman who knows nothing about the mechanics of my vehicles - I always feel like I can trust what they are advising me to do. The ladies are so sweet and friendly and i love the rose thats in my car when I pick it up.

5

Outstanding service

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