My Jaguar broke down in South Carolina on Dec 30. It had to be towed to Kingsland, to the La Quinta Inn, my hotel. WE were on our way to our home in Fort Myers, FL. The next day we started looking for a repair facility nearby. Royalty had excellent ratings on line and we called them, they sent a tow truck to take our car to their facility. All this is happening on New Years Eve day. Royalty was honest and frank saying we can't look at your car until Jan2. On Jan 2 they said they determined the issue and needed spare parts, they we not readily available. They said we won't know until Monday or Tuesday, so we rented a car and drove to Florida. On Monday they called at 6 PM and said your car is fixed! We picked it up the next day, all was repaired and the cars exterior looked brand new. I can't say enough good things about Royalty Auto Service. They are honest, hard working and the BEST!