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St Marys and Kingsland Auto Repair

5

Incredible service all around. My husband vehicle's compressor went out so we read other reviews for this place and decided to take our car here. We are so happy we did! Sherwood was so kind to us through this process and even met us twice on his off time to help us get our vehicle back! We can't say enough great things about this place! Honest company with excellent customer service!!!

5

Don't have to worry bout driving to Jax to get passage tuned up

Thank you Angela!!!Passatts mom

- Royalty Auto Service - St. Mary's
5

Dear Royalty,Thank you very much for the service to my BMW. I really enjoyed the snacks and soda that you all provide for all of your customers. And also the front desk service was great as soon as I walk in the door they automatically knew who I was and the status of the vehicle. The repairs that was explained to me in great details and I appreciated.Thanks again for fixing my A/C. I looking forward to being a customer plus I don't have to drive to Jax anymore.Very Respectfully,Gerald Howell

5

Great customer service. They treat you like family, every single time!

5

My sister and I were taking a road trip for the weekend from Florida to North Carolina and as soon as we crossed the Florida-Georgia border our car started acting up. After we pulled off at an exit and checked it ourself, we called a few different auto places that were close to us. After being turned down by all of them because they were too busy for the day, we called Royalty Auto Service. They said that they were also very busy, but wanted to help since we were out of town ...and wanted to make sure that we were safe for our trip. After our GPS took us the wrong way, we called and they helped us find exactly where to go. From the moment we walked in, the employees were so kind to us. They immediately took our car back to take a look. Our wait was so short, appointment or no appointment, that I was honestly shocked when they said the car was ready. He gave us a complete report on what had happened with the car and sent us on our way letting us know that if anything else happens, to just contact them and they would help in any way they could! It was honestly a blessing that all of the other places turned us down because I have never experienced such great customer service! Thank you Royalty Auto Service!

Thank you for the kind words Valerie! We are happy we could help!

- Royalty Auto Service - St. Mary's
5

Exceptional customer service and very knowledgeable about my Ford Explorer. I used to have a Honda which they serviced also. I absolutely love the warm, caring, family environment inside their waiting area and I feel they're always honest with me about servicing my vehicle. They will drive me to where I need to go if I want to just drop it off and they deliver it to me when finished. I can always count on it being nice and clean and it always makes me smile when I'm handed my keys and a rose when they're done with it. I wouldn't trust my car to anyone else!

5

Royalty Auto Service has always been wonderful! My family has been with them for nearly 15 years and they have always treated us amazingly. They genuinely care for their customer's safety and always go above and beyond! I was having issues with my car and dropped in to see if they could help, they took time out of their busy schedule to have a look and when the realized it was a safety issue they made sure they could fix it the next day! They're incredible & my loyalty will ALWAYS be to Royalty! I would hands down recommend them to everyone!

Thank you Ashley for the kind words and for your loyalty and trust in us with your vehicles!!

- Royalty Auto Service - St. Mary's
5

Awesome service and my car has never been better! Love this place!

5

Service was great. Was easy, quick, and they were extremely helpful in the process of getting my issues fixed. Easily the best auto care facillity I've ever been too. Highly recommended!

5

The folks at Royalty Auto were fantastic. They took pictures of everything they recommended and emailed them to me before starting any repairs. They also didn't charge me for two tests they performed when they came back showing the parts tested were fine. And last but not least they went above and beyond to make the truck look amazing outside and in, cleaning, washing and even leaving a rose for my wife. Couldn't be more pleased with the service.

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