I made an an appointment for 9am on a tues morning, for a complete inspection basically. I drove up from St.Augustine, got there a little early but, they got me in and got the inspection done as soon as I got there. They went over everything, checked the Carfax, made recommendations for services needed. I got a written estimate for a complete fluid change, and I'll be making an appointment for that very soon. I was impressed overall with the business itself, the shop was clean, the office/waiting room was clean and comfortable. I just feel like everyone knows what they're doing and the pricing is fair. You can't ask for any better than that. It was definitely worth the drive from St.Augustine.