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St Marys and Kingsland Auto Repair

5

If I could give them a higher rating, I would. OMG! Traveled from Orlando because I viewed their TikTok videos. I own a 2009 Acura MDX with approx 88,000 and the battery kept dying. Replaced it twice. The Sherwood men found the battery draw within an hour, whereas the previous two mechanics had my car for a total of 10 days. One couldn't find it, and the other identified the part, but it was the wrong part. They took the time to literally show me video and have me see exactly where in the car the draw was, and how the draw disappeared when the bad part was disconnected. They find multiple other issues that needed attention that no other megabucks mentioned, I.e. my back brakes were metal on metal and extremely dangerous to be driving on. When I drove my car home, it felt like the day I drove it off the showroom floor! These people are the best....from their friendly front office staff (they drove me to a restaurant so I could have lunch and offered to pick me back up) to the shear professional approach. Their waiting room/rest rooms were spotless, and they offer a full selection of free snacks, soft drinks, and even fresh popped corn. I will only bring my vehicle here for servicing from now on. The 2 hr drive more than pays for itself. Thank you to the Sherwood men and their staff!

5

I would like to thank Royality Auto for always taking such good care of my vehicle ensuring I can travel to take care of my 86 year old Mother. They keep my car in top running order and address any issues promptly. Everyone is so friendly, professional and knowledgeable. Also, when I picked up my vehicle it was so clean and smelled wonderful. They even left me a rose, how sweet was that!! They really do treat you like Royality!! ️

5

Thats correct. My name is David Royalty and I live in Danville Ky. I really enjoy listen Ing to your advice on Facebook. Obviously I love the name of your business and have learned a great deal from your segments. By the way, Royalty is a common surname in central Ky. Perhaps Ill come and visit on our frequent trips to Florida. My wife drives a 2016 Subaru Forrester and I have a 2022 Honda Pilot! We both enjoy our vehicles.

5

Prompt, pleasant and professional.

5

This is an area that has many residents who have recently relocated here...most find the prices, taxes, etc appreciably lower than the area from which they came...after a while many realize the adage "you get what you pay for"...we've had auto repair services that were less expensive and also less efficient...Royalty is a first rate operation...very thorough and check everything....yes, they might be a little more expensive but you truly get what you pay for...we went with brakes metal on metal and they said...."don't drive this car home"....they explain everything that is needed with other options...plus (by the way) they take you home and pick you up..along with the best car wash I've had in years...for my driving safety this is the only place I'll use from now on..

5

I greatly appreciate the personalized and professional service by the Royality team. Thanks again for making me a satisfied customer. And, a special thanks to Sierra for all you do. You are great!

5

The best customer service that Ive had in years!

5

As a former owner of a auto repair shop of 35 years I have to say Im impressed with your shop. Always liked a clean shop. Your techs are all professional. Love your videos online. You seem very thorough in what you do. Keep it up. We live in Palmer Ma. So I wont be in for repairs .lol. Awesome keep up the good work and videos

5

As a former auto repair shop owner of 35 years I am impressed with the way you run your shop

5

Great people , they worked with me when they didnt have to 10/10 recommend.

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