Service Advisor, Maegan was very professional, courteous, personal and thorough. She explained everything to us in great detail, both prior to and after the service to the vehicle. The Royalty Team provided the best customer service I have experienced in the automotive service industry. While we did not interact with the rest of the Royalty Team, observing the facility and the team members gave us a feeling of comfort and confidence that we had made a good choice for auto care.