As always the service was excellent!!

Always a treat doing business here. Keep up the good work.

4/17/2023 Traveling south on I95 From Buffalo NY, 1pm on a Saturday my 2018 Dodge Ram 5500 sucked the radiator shroud into the fan blade destroying my radiator. stuck at the Chevron on exit 14, crap. Called the local dealership and a couple Radiator shops in Jax and the part was at least 2-3 days with end of week, next week for the repair. Called Royalty Auto Service 830 monday morning spoke to Megan explained my situation, she was very caring put me on a slight hold and happily told me they could have it completed by the end of the day. i thought for sure it would be the following day, and that would have been fine. Megan arranged a tow truck ,had my 5500 ram on the truck 20min later on its way. 5pm that afternoon i called to check, prepared for some problem for sure. To my surprise she was just going to call me. My truck was Repaired, the cost was far less than the dealership and less than the original quote. I was very surprised when I saw the repair shop, Big, Brite, Open modern shop. Very impressed, great team of happy employees, what a blessing I ended up in there care. Thank You so much. Oh and they even picked me up and left a single fresh rose on the steering wheel. My girlfriend was tickled and yes I gave credit for the rose to the team at Royalty Auto Service.

They were professional and forthcoming about their work. I was definitely impressed when they found the issue, but wanted to continue doublechecking to ensure that it was correctly diagnosed. In my experience, shops would generally throw parts at it and call it a day. Not Royalty. They definitely want to make sure the issue is resolved. Prices are comparable. Highly recommend.

They are awesome! Got a new rear differential for our ford edge and they had it in the next day. They wash it and vacuumed the inside. Not many repair shops do that. But here is the cool thing, they left a rose for my wife, how damn great is that!!!! Marley is great up front and handle my extended service contract with ease. Wow this place I recommend to all my friends. Nice job guys! Thanks

I received quality service at a fair price. Let's face it, everything is expensive in the country lately and you do get what you pay for. But what makes this shop elite is the exemplary customer service from the time you drop off the keys, to the time you pick them up. I want to say thank you to everyone there, especially Maegan and Amber who really did their best to help me with a huge repair. True professionals!

Excellent service, had oil change and used shuttle to pick up vehicle

THESE FOLKS ARE THE BEST....I MEAN THEY ARE TOP DRAWER ALL THE WAY !!! VERY NICE...VERY PROFESSIONAL...I CAN'T SAY ENOUGH...IF YOU HAVE A RANGE ROVER...GO TO THEM...YOU WON'T BE SORRY.....THEY ROCK !!! ALL OF THEM !!!

Great service, very friendly, professional and gave concise information on what needed to be done.

Top Notch, got my car fixed, got it detailed, got a ride back to pick up my car, can't say enough about Royalty Auto....thank you, Sherwood and Staff...