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Thank you so much for taking care of my flat tire. Marly, Ashly & Skyler are great assets to your company. The front desk personnel usually make or break a business, these 3 are a home run.
Excellent customer service and professionalism. Made repairs on my 2003 F250 and honored the warranty when a sensor that was replaced failed unexpectedly.
Always a great experience. All work is done with precision and finesse! Never any surprises, they keep to the plan of action. Very kind.
Great customer service. Initially told me I needed new wheel bearings but upon closer examination they determined the bearings were fine and notified me.
Royal Auto is the best! My wife and I were on day one of a 40 day driving journey when all of a sudden our AC malfunctioned. Our first stop was in Kingsland so we called Royal. Ashley answered the phone and told us to stop in and that they prioritize people that are passing through. They took our vehicle in right away to inspect the AC system. The technician took the truck for a spin and found the AC system was working just fine. He then took us for a ride just to confirm everything was working properly and it did. He gave us some pointers to look out for with our make and model and sent us on our way with no charge! We are hoping that it was just a one time glitch but they told us to contact them while on the road if the problem returns and they will recommend a service center near our future location. The bottom line is that Royal was extremely friendly and professional and we recommend them very highly!!
They were so helpful. Great customer service. Best mechanic place
Though I had to wait a week for the car to be fixed, Royalty always communicated with me and provided good service, including transportation home and back.
Excellent service! Prompt and Courteous!
Awesome service and very friendly!
Absolutely the best around! Would recommend to anyone and everyone. Courteous, conscientious and thorough in every aspect of service and maintenance. Great for conversation too! This is my "go to" shop for family and friends!