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They were professional and forthcoming about their work. I was definitely impressed when they found the issue, but wanted to continue doublechecking to ensure that it was correctly diagnosed. In my experience, shops would generally throw parts at it and call it a day. Not Royalty. They definitely want to make sure the issue is resolved. Prices are comparable. Highly recommend.
They are awesome! Got a new rear differential for our ford edge and they had it in the next day. They wash it and vacuumed the inside. Not many repair shops do that. But here is the cool thing, they left a rose for my wife, how damn great is that!!!! Marley is great up front and handle my extended service contract with ease. Wow this place I recommend to all my friends. Nice job guys! Thanks
I received quality service at a fair price. Let's face it, everything is expensive in the country lately and you do get what you pay for. But what makes this shop elite is the exemplary customer service from the time you drop off the keys, to the time you pick them up. I want to say thank you to everyone there, especially Maegan and Amber who really did their best to help me with a huge repair. True professionals!
Excellent service, had oil change and used shuttle to pick up vehicle
THESE FOLKS ARE THE BEST....I MEAN THEY ARE TOP DRAWER ALL THE WAY !!! VERY NICE...VERY PROFESSIONAL...I CAN'T SAY ENOUGH...IF YOU HAVE A RANGE ROVER...GO TO THEM...YOU WON'T BE SORRY.....THEY ROCK !!! ALL OF THEM !!!
Great service, very friendly, professional and gave concise information on what needed to be done.
Top Notch, got my car fixed, got it detailed, got a ride back to pick up my car, can't say enough about Royalty Auto....thank you, Sherwood and Staff...
Royalty treats you like family! Such a great auto repair business! They did what they said they would do. Great customer service! Thank You!
Great service. Thanks
They call it Royalty for a reason. Very happy with the customer service (hard to find these days) and the honesty. My Mercedes has found a home.