Customer service is excellent!

Great job!!The employees are ver friendly and accommodating

Very honest and upfront thanks for getting my car running awesome

Professional as always. Honest place that I can count on.

I've been a car guy my whole adult life. Now that i am in my 70's, and too old to work on my vehicles, I needed to find a reliable place to take them for service. I tried numerous Honda and Toyota dealerships within 75 miles of St Marys and was constantly disappointed by the poor quality of work A Toyota dealer broke the windshield wiper arms while doing an oil change, another put a 1 inch wide hole in the rocker panel while putting the van on a lift. A Honda dealer put a huge scratch in the door while detailing the truck. Once the 2 year/25K mile maintenance expired on both vehicles I decided to give Royalty a try. It was a smart move as the Royalty team provides the best customer service I have experienced in the automotive service industry anywhere I have lived. Big statement and very true!

Very professional and timely on the diagnosis on my a/c. Kept me updated throughout the process and presented multiple options with fair prices. Will return!

Your team was professional and friendly at the same time. They explained what service would cost and what was recommended to be done in future. Your courtesy car drivers were great.

Service Advisor, Maegan M., thoroughly explained everything before and after service. Service and Wash were GREAT! I especially liked the Courtesy Inspection; it was very thorough and well documented with photographs and estimates. The staff was very courteous; wish I could name more names because they were ALL GREAT. The waiting area and available courtesy items made the wait very comfortable. For anyone that needing to go somewhere a courtesy car ride is available covering a wide area.

i have always have a wonderful experience with guys., just by picking my car up and bring it back to me. being enjoyable on the phone and help me out with my car. thank you

Did a great job locating an oil leak and working with a warranty company, kept me in the loop the whole time.