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St Marys and Kingsland Auto Repair

5

Love the service we receive at Royalty!

5

We are new to St. Marys and shortly after moving here my husband's truck needed servicing. So we did the research and guess who was most highly rated? Royalty was at the top of the list and it is NO WONDER!! Then it was my turn for car service and everything my husband said was spot on! My car was beautifully cleaned inside and out AND there was the most beautiful rose and greens sitting atop the steering wheel! What a treat! Thank you Sherwood for explaining things so thoroughly and giving me options of what and when to have the additional service done. And for providing documentation for everything we discussed. Royalty knows how to treat customers...professionalism, promptness, friendliness and quality workmanship. Many thanks to all.....you have two new loyal to Royalty customers!!

5

Another great job by RAS!

5

Hands down the most inviting, friendly, caring, and knowledgeable car place I have been to in a LONG time. They didn’t pressure me to buy anything unnecessary, and didn’t talk to you like you’re an idiot. They have definitely made a customer for life! Even detailed my car, and left teddy bears for my kids! It really is the little things.. for sure. Thank you guys so very much! ❤️

5

I went in to talk to them about a “special” car. They don’t normally work on older cars because they have such a fantastic warranty, and it’s hard to warrant parts on older cars. They did end up making an exception and doing ALL the required repairs and maintenance on my sweet lil car. It was done with the highest level of professionalism and service. I did not compare prices for most of the work done because they saved me from having to go to 3-4 separate places to complete the job. That alone, my time and money saved, was enough for me. I was satisfied. At the end of the day I also took advantage of 12 months interest free, offered in shop.

5

I truly appreciated the folks at Royalty. Their courtesy wonderful, but what I liked most was the integrity. My truck was an easy target for a scam mechanic, and they let me know it was a problem bigger than expected. All my options were explained to me in clear detail. When I left the office, I was sure what my next move was. I will use them again when needed in the future.

5

Great service and great people

5

There are not enough stars or words to say how wonderful the team at Royalty Auto Service are. From the initial phone call to the paying of the bill was by far a wonderful experience. You can tell the entire team is all about the customer and customer service is their number one priority! Not knowing much about cars, Sherwood (the son) made sure he walked me through everything and made sure I understood what was going on and kept be updated every step of the way. My car needs a lot of work and Sherwood prioritized everything that needed to be done and had a print out with pictures for me to take home. I have no idea if they are the most expensive or the cheapest, but what I do know is that they are honest, they pay attention to detail and their customer service is unbeatable as is the work they do. If you are trying to find an HONEST and CARING, who does great work, auto service company, look no further Royalty Auto Service is where you need to be!!!

5

I continue to use this wonderful business because they go above and beyond. We have such a busy schedule with 5 kids and they always make it work for us! Sherwood has the best customer service around! I completely recommend them because you can trust they are working on your car like it’s theirs.

5

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