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5

***Update to my last review***. Immediately after my last review, Royalty contacted me to correct the disparity between the quote and the final cost. The entire team was apologetic and issued me a refund for the over billed portion. To say the least, they have gone above and beyond to make sure that I was happy. I will definitely be taking my vehicles here again if and when the need arises. My daughters car is now running perfectly. Please consider this review as a retraction of my previous review.

5

Fast friendly service! Reliable work. Always feel comfortable with their services.

5

Excellent customer service and quality work was provide by this business. Highly recommended by a very satisfied and grateful customer.

5

Amazing.....they treated me like a friend. Could'nt have been more impressed. They surely are 5 star.

5

Very efficient and friendly staff. Our car was fixed faster than we were originally told and we were kept informed every step of the way. They even left a red rose on the dashboard when we collected the car. We would thoroughly recommend Royalty Auto and will use them again ourselves if our vehicles need future repairs.

5

Great desk staff. Very friendly and helpful with any questions. The texted inspection information was something I've never seen before and was very helpful for keeping track of what my car needs. Much to my surprise they also detailed my car shopping with the work that needed to be done. That was a great surprise. Highly recommend the shop

5

The service was excellent and would update me as the found out what was wrong with my car.

5

Royalty Auto has been taking care of my vehicles for several years, and I'm always impressed by their quality work, their friendly service, and their integrity. They have earned my trust, and trust is the most important thing in any business relationship.

5

Service is thorough and professional. Waiting room is comfortable if you desire to wait on your vehicle. However, they offer a customer service ride to your home and back again. Service here reminds me of the way dealerships used to treat their customers. You get a car wash with service here plus a surprise flower for you or your spouse. Nice touch.

5

Great service! Great customer service! Fast service. Thank you!

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