4/17/2023 Traveling south on I95 From Buffalo NY, 1pm on a Saturday my 2018 Dodge Ram 5500 sucked the radiator shroud into the fan blade destroying my radiator. stuck at the Chevron on exit 14, crap. Called the local dealership and a couple Radiator shops in Jax and the part was at least 2-3 days with end of week, next week for the repair. Called Royalty Auto Service 830 monday morning spoke to Megan explained my situation, she was very caring put me on a slight hold and happily told me they could have it completed by the end of the day. i thought for sure it would be the following day, and that would have been fine. Megan arranged a tow truck ,had my 5500 ram on the truck 20min later on its way. 5pm that afternoon i called to check, prepared for some problem for sure. To my surprise she was just going to call me. My truck was Repaired, the cost was far less than the dealership and less than the original quote. I was very surprised when I saw the repair shop, Big, Brite, Open modern shop. Very impressed, great team of happy employees, what a blessing I ended up in there care. Thank You so much. Oh and they even picked me up and left a single fresh rose on the steering wheel. My girlfriend was tickled and yes I gave credit for the rose to the team at Royalty Auto Service.