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Both my car and my wife's car went down at the same time, mine was a relatively easy fix so they hopped on mine right away and told me wait and it'd be 30 minutes. Waited and sure enough they had my car good and back on the road and took hers so we were able to make life work for us. Communicated very well, worked with us and never kept us in the dark or kept us guessing. Highly recommend Royalty!!
Superb and top-notch service with a smile! Meagan, the young lady who picked me up and everyone who worked on my truck, a huge Thank You!!! You have to go see for yourself and once you do, you'll continue to go back!!
Good service
Great service. Repairs were complete and on time. Customer service excellent
When my wife returns from Royalty after getting out car fixed or its oil changed she always has a smile on her face and for that I am very grateful.
Great service and people. Hope the warranty is as good as the customer service.
Amazing service!! They aren't called Royalty for nothing! The level of customer service is truly superior. I dropped my vehicle off first thing in the morning and they stayed in constant communication while they worked on my vehicle. I mean you can't beat it. AND they washed and vacuumed my truck! AND they gave me a rose when I came to pick my truck up. I don't think I'll take my vehicles anywhere else. AND Marly the rep who assisted me was outstanding 👏🏽 👌 ✨️
Royalty always does right by me. I've had my truck serviced by them a couple times now, and it's reliable, quality work. Their advisory team and mechanics are all cool people, and they put the extra effort in for the customer.
Always do an excellent job, friendly and accommodating, trust them with both my vehicle's.
So efficient and pleasant! Above and beyond!