Service Advisor, Maegan M., thoroughly explained everything before and after service. Service and Wash were GREAT! I especially liked the Courtesy Inspection; it was very thorough and well documented with photographs and estimates. The staff was very courteous; wish I could name more names because they were ALL GREAT. The waiting area and available courtesy items made the wait very comfortable. For anyone that needing to go somewhere a courtesy car ride is available covering a wide area.