Warranty Information
Drive worry-free with Royalty Auto Service
The Industry’s Best Warranty!
OUR WARRANTY: Most car, van, SUV, and light-duty truck repairs and services are covered by our industry leading 5-year/50,000-mile limited parts and labor warranty. Commercially used vehicles, brakes, and associated labor have 2-year/24,000-mile limited parts and labor warranty. In all cases, the warranty expires when either limit is met, time or mileage.
CALL US FIRST!!! Contact Royalty Auto Service before performing or authorizing any services that may be covered under warranty. We cannot pay for warranty work performed by any other facility or issue refunds for work performed by other facilities unless the service was approved in advance by Royalty Auto Service management. We cannot issue refunds in place of paying for unauthorized repairs that may have been covered by warranty.
TROUBLE OUT OF TOWN? Any problem that occurs within fifty miles of Royalty Auto Service must return to us for coverage to apply. If a problem occurs more than fifty miles away, contact us – we have a nationwide network of shops to help us take care of you no matter where you are. We will identify the nearest shop we trust to handle your needs. In the unlikely circumstance that you have a problem far from us, repairs must be performed by a facility approved by Royalty Auto Service management to be covered.
OTHER WARRANTIES/COVERAGES: Any aftermarket, extended, or factory warranty that covers a needed component holds primary position and takes priority over any Royalty Auto Service warranty. Any part with its own manufacturer warranty (Tire mileage warranties and Battery life warranties for example) will be covered to the extent of that specific warranty – not the Royalty Auto Service warranty.
EXCLUSIONS AND LIMITATIONS: Our warranty does not include coverage for car rental expense, towing, lost wages, or any other related expenses. The maximum warranty coverage is equal to the total parts and labor cost of the original repair. The warranty will not be valid if the vehicle has been abused, misused, or if subsequent repair, service, or alteration has affected the covered items. Royalty Auto Service reserves the right to refund the full purchase price of goods and services purchased in relation to any warrantable failure in lieu of any warranty claim.
Royalty Auto Services 5-year warranty began on August 1, 2019. Prior to that date, most services were covered by a 4 year, 40,000-mile warranty All other warranty details have remained the same.
The Above Warranty Is For All Repairs Unless Otherwise Noted On Repair Order.